Your Business Needs to Focus on the Customer Always

It doesn’t matter whether you use Java or some other platform to give your website an eye-catching design. What does matter is that the platform meets the needs of your customers, and that the design provides the same high-quality web experience across all platforms and devices. In fact, unless you are a programmer or you have someone on staff who is going to be taking over the maintenance after another company designs what you need, you don’t even have to worry about what the designing company uses to create the web experience.


The one thing that most companies forget is the only thing that is important to their livelihoods – the customer. You must provide superior customer service if you are going to survive past the next decade. Companies like Disney already know this, and it is a part of the culture of the company. Other companies think about it once in a while and then forget. That is when the company starts to lose value and customers. If the company doesn’t change quickly enough, it will find itself bankrupt.

Modern Day

In the Information Age, your website will be the first entry point for many of your customers. If it is convoluted, hard to understand, or gaudy, your customers will go elsewhere. No one wants to be blinded by the bright lights of a website, even if they love places like Vegas and Times Square. Instead, they want a web experience that is clean, smooth, and without any frills that might impede download time.


Every choice that you make in your business should be based on how something benefits the customer. If it doesn’t benefit the customer directly or indirectly, you need to get rid of it. When it comes to your website experience, you need to choose the platform language that will best serve your customers on the web. Whether that platform is Java or something else should be left up to the people who are designing what you need. In the end, you should be able to try out the program, and as long as it is user friendly, you have a winner.

Protecting Our Computers From Virus and Spyware

One of the things scares me since I started gaining knowledge about computers is the possibility of getting a virus. It doesn’t only cause disaster in your computer but damage to your files as well. I remember hearing about a “bug” coming in the year 2000 that they said would cause all computers to shut down. I know that was a programming stuff but everybody was alarmed. Good thing it didn’t happened.

Anyways, don’t you hate it when your computer is bugged by a virus and spyware? It’s like an illness hits your computer and it is not good. So what do we need to know about them? The symptoms: listlessness and uncharacteristic behavior. But despite of your headache, you’re not the one with the bug-your computer is. The cause could be a virus or spyware. Read on for the cure.

-So what are viruses and spyware? Viruses are codes that infiltrate your computer, usually through e-mail attachments. If your computer is newly sluggish or if your e-mail contacts receive messages you didn’t send, chances are your computer has a virus. Spyware is software secretly installed by advertisers via pop-up ads. It monitors sites you visit and floods the screen with pop-up windows.

-How do I get rid of these virtual toxins? A program like Norton AntiVirus 2008 will kill both types of bugs and guard against new attacks. If the problem is just spyware, you may download and run a program like Spybot Search and Destroy.

-Can I prevent future attacks? Don’t click on pop-ups (no, not even for the free iPod) or open e-mail attachments from strangers. If you want to open an attachment, scan it first by saving it to the hard drive, opening the software, and running a manual scan.

Prediction for future health: excellent. The important thing is we should be watchful and careful. Remember, prevention is better than cure.

Real Simple, May 2008

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