I was by myself working last night in customer service. As the power was fluctuating, several phones in some areas stopped functioning for awhile too. Only two managers were on duty and they’re on pressure. But they handled everything well because of good communication and coordination.
Power outages might be caused by the heavy snowfall since yesterday. And that is right because we have no electricity since 1 A.M. today! The news said that trees and their branches fell down on power lines. And about 180,000 people in DFW are affected with this power outage. That includes us.