Hotel Cancellation Policy Inquiry

Unfortunately, our trip to the Fort Worth supposedly today is cancelled due to a severe and dangerous thunderstorm.  It was raining this morning and the wind was blowing like crazy since last night.  I already made a room reservation at Extended Stay America Hotel in Fort Worth (the one we stayed in a few years back) yesterday afternoon.  The lowest room rate given to me was $80.99 including tax.  It’s kinda high.  But it’s lower than the other hotels I called.

So we had to cancel the reservation.  I called and talked to the hotel’s staff to check for the hotel’s cancellation policy.  I chose to be transferred to the front desk since I talked to someone there when I placed my reservation.  A guy answered and I asked him about the hotel’s cancellation policy.  Although I already have an idea what hotels’ cancellation policies are (may differ from others), I still asked them to verify.  Usually if you want to cancel a room reservation, it should be done within 24 hours before the check in time to avoid charges.

After exchanging greetings, the guy asked my name to check for the reservation. I gave it to him also the time that I placed the reservation yesterday.  He had a bit of difficulty finding it. I admit my last name is hard to pronounce and spelling it on the phone is difficult.  I suggested if he can find my reservation thru the reservation confirmation number.  He said he can’t do anything with that. I was like, huh?  Anyway, after a few minutes he found it. I asked him again what’s the cancellation policy and if there is a charge or something.  He had me on hold for about 3 minutes.  When he got back, he told me to call back at noon because the manager is not in until that time. Alright.

Let me ask you this.  Was that a poor training or I just didn’t talk to the right person in the right department?  Or maybe that guy is a new employee? I called again at noon today and talked to someone at the reservations.  I gave him the reservation confirmation number and immediately he pulled it up.  I told him I am cancelling my reservation.  He gave me a cancellation number and told me there’s no charge.

Oh well, we will schedule our trip again.  Hopefully, it will be soon.

Great Attractions For The Family

We had a great dinner this evening.  My family and I went to our favorite Mexican restaurant nearby.  My dear husband and I are celebrating our 6th wedding anniversary this week and a special dinner at El Rodeo Restaurant is always great.  We both like Mexican food.  Chicken and beef fajitas are a click to us.

This weekend, we are taking the little one to the Fort Worth zoo this time.  It’s named as the top zoo in the country and was placed in the top 10 zoos in the USA.  We lived in Fort Worth for two years and the zoo was one of the main attractions in the city.  To me, Spring and Fall are the best times to go visit the zoo.  Besides Spring break days, the temperature is not high during these months.

Another attraction to visit in Fort Worth is the Stockyards and the museums.  Located in the heart of Fort Worth, the Stockyards is the place to explore the city’s history.  The very first time I visited the place, I fell in love with it.  Places with great history and magnificent heritage are interesting to visit.  And bringing your kids to these attractions is ideal because it is educational.  Plus, trips like these can also become bonding times with family and friends.

I just hope that the weather wouldn’t be so bad this weekend.  I hate it when a good trip is ruined due to bad weather.

Fort Worth Zoo is in Fort Worth, Texas USA

Better Gas Up Before It’s Too Late

First time getting fuel from Race Trac.
First time getting fuel from Race Trac.

I took my daughter to her dentist appointment this afternoon.  The weather was very beautiful but boy it was so breezy!  It felt like the wind was going to blow me away.  🙂  I thought we will be super late on the appointment but we arrived just in time.

After the dental appointment, we headed on to pick up a framed art work I bought online last week.  I thought my car will still have enough gas to the destination and back.  There was still two bars on the fuel meter when I checked.  But after a few miles, a bar was blinking.  And so, I panicked a little bit because finding a gas station is a pain sometimes.  I was driving through a business area which is full of fast food chains and stores.  No gas station in sight.  When I crossed the state highway, I found a Race Trac gas station (thank goodness!).  Although it’s not my preferred fueling station, I went ahead anyway.  I always fill my car with gasoline before I travel out of town but this time I didn’t pay attention to it which is not good.  It is better to check your vehicle’s gas meter and gas up before going somewhere.

The price per gallon of gasoline as of the moment is $3.48 and it’s not funny.  It’s getting higher and higher every year.  Does it make sense to you?  How much more can it get this summer?

Anyway, my darling daughter and I had a great day and enjoyed our traveling today.  Now we have to get our Easter eggs ready for tomorrow’s egg hunt out of town.