We know that starting or putting up a business needs an effective and good feasibility study. Any type of market today is in huge competition. Travel industry is not an exception. Many travel agencies I know have had cut cost by laying off employees. Sad right? But that’s the truth even in big companies.
On the other hand, there are businesses that thrives no matter how difficult the economy is. These companies have used the best strategies they got to maintain the stabilization of the profit. One of the best thing a business should always keep is good customer service. Prompt response to inquiries and on-time delivery are just few of the valuable services that customers appreciate. If you are into a manufacturing business, I bet you keep up with deliveries besides product fulfillment to your customers. The in-demand products need fast production and order fulfillment to clients should be satisfied.
Clients always rely on good customer service. It’s like traveling, if a passengers do not get proper details and information about the destination or flight, most likely they will not come back to that agency anymore. They will look for another travel agency where fulfillment of their travel needs will be given priority.