Improving Selling Skills

Look what I got! A cooking pot full of goodies 🙂 I won it from the last month’s contest-selling Godiva products at work. It is a part of the home department’s promotion on Godiva chocolates. The home manager said that Customer service department can participate in the contest since customers come to our area to buy Godiva.

I was not expecting the first prize to be mine. In the first two weeks of the contest, the guy from men’s department was leading the list of top sellers. I did not even saw my name in the list. But one morning, when I was scheduled to open, a customer bought a couple of truffles. Then I started to get more sales in a couple of days. By the end of August, the final list of top sellers. I was stunned because my name is first in the list of top sellers. Well, I just did my job. I offer Godiva to gift wrap customers, and even to the children who come look around in Customer Service area. This is another way of improving sales as well as my selling skills, huh. I am liking it. You might ask why there are fragrances and body essentials in the gift. The home and cosmetics department partnered for the contest.

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Put A Smile On Your Face: Called In Sick

Negotiations between union members and their employer were at an impasse. The union denied that their workers were flagrantly abusing their contract’s sick-leave provisions.

One morning at the bargaining table, the company’s chief negotiator held aloft the morning edition of the newspaper, “This man,” he announced, “called in sick yesterday!” There, on the sports page, was a photo of the supposedly ill employee, who had just won a local golf tournament with an excellent score.

A union negotiator broke the silence in the room. “Wow,” he said. “Think of what kind of score he could have had if he had not been sick!”

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Job Performance Review Rating

I had my first job performance review at work this year. My manager got me in a closed door review. She is very pleased with the way I work as a Customer Service Associate. She said I am hardworking, works professionally, and knows what I am doing in the counter. And the store manager gave a good compliment on how well I do the in-store announcements. I feel great about that.

My manager explained how the rating goes for the employees (FAIR, VERY GOOD, SATISFACTORY). She did not rate me as FAIR because she said I deserve a higher rating. ‘Not as SATISFACTORY because the manager believed that there is a room for improvement in everyone. So she rated me as VERY GOOD. My manager said that I am one of her best customer service employee, which made me remember the auditor once told me that I am the best customer service they had for years. I am so happy. These good rating and recognition gives me more motativation to do my job well. Of course, the good news was shared with the family.

Job performance review is a way of evaluating employees pertaining to their work assignment and work environment. This also the basis whether an employee deserves a salary raise or incentive. And speaking of incentive, my manager gave me a gratis (summer bag) because I am so good, she said.

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