Your Business Needs to Focus on the Customer Always

It doesn’t matter whether you use Java or some other platform to give your website an eye-catching design. What does matter is that the platform meets the needs of your customers, and that the design provides the same high-quality web experience across all platforms and devices. In fact, unless you are a programmer or you have someone on staff who is going to be taking over the maintenance after another company designs what you need, you don’t even have to worry about what the designing company uses to create the web experience.

Customers

The one thing that most companies forget is the only thing that is important to their livelihoods – the customer. You must provide superior customer service if you are going to survive past the next decade. Companies like Disney already know this, and it is a part of the culture of the company. Other companies think about it once in a while and then forget. That is when the company starts to lose value and customers. If the company doesn’t change quickly enough, it will find itself bankrupt.

Modern Day

In the Information Age, your website will be the first entry point for many of your customers. If it is convoluted, hard to understand, or gaudy, your customers will go elsewhere. No one wants to be blinded by the bright lights of a website, even if they love places like Vegas and Times Square. Instead, they want a web experience that is clean, smooth, and without any frills that might impede download time.

Choices

Every choice that you make in your business should be based on how something benefits the customer. If it doesn’t benefit the customer directly or indirectly, you need to get rid of it. When it comes to your website experience, you need to choose the platform language that will best serve your customers on the web. Whether that platform is Java or something else should be left up to the people who are designing what you need. In the end, you should be able to try out the program, and as long as it is user friendly, you have a winner.

Unexpected Computer Problem

It is so annoying.  This time my husband’s hard disk crashed.  ‘Not sure if the crashing was caused by a virus or just the computer’s old age.  We were dealing with no desktop computer for months now.  It’s the only thing we can use for printing because we do not have a wireless printer.  It was very unexpected.  So frustrating.  All our important files are in that hard disk.

We did not even thought of doing online back ups.  Some of my friends were suggesting to use online back-up so we can still access our files on the Internet even if we are on a trip or long period travels.  Safety and security was always our concern.  We read a lot of references about online back-up.  Before we commit on something, assurance and good reviews are kept in mind.  For affordability of back-up service, Windows skydrive is in the high rating.  I do not know if you have already know about the skydrive online  back-up service.  It is offering unlimited features for users to manage their files online.

This is what concerns me the most because our tax return file is in that hard disk.  We do not have any idea how to recover it.  For now, my husband is open to all suggestions he can get to be able to recover our files in that hard disk.

Photos In Friendster Are Gone

I am so upset.  I had no idea that Friendster had closed and changed its platform to games.  When I logged in to check on my account, no photos there.  All gone.  Totally gone.

I found out that Friendster closed May 31, 2011.  They deleted users’ personal photos, comments, blogs, etc.   They did not send us an email about the closing?  This is aggravating.