Customer Complaint

I was bad trip at work this evening. This is what I get by being very helpful with customers. See, a customer will complain about me on Monday. About what? For trying to help. She said that I was rude and she felt aggravated though all I wanted to do is to help her with a purchase. According to her, I was thinking that she will get out of the store with the merchandise.

Things happen at the same time that time. After dealing with that customer, the phone started to get crazy and two customers are in line waiting to get their transaction done.

The story about the complain is not complicated. The customer just wanted to make me feel bad about what happened to her gift card and the merchandise that she cannot purchase with it. Oh well, I will wait for her to call on Monday. She is very welcome to talk to my manager anytime.

You cannot please everybody. And that is true. Though you gave your best customer service, still, some people do not appreciate you.

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2 thoughts on “Customer Complaint

  1. You're not the only one. Not to brag but according to my managers, I am one of the best employee they have and I am very good at customer service. But as what you said, no matter how helpful, patient and considerate you are to your customer, they don't appreciate it. Thankfully, there are only few of them int his world but sad to know they always aggravate us……..Kasi mga spoiled eh…

  2. ha! these are lame people. but sadly, they outnumbered the not lame. just be thankful if ur boss isn't one of them. coz mine is, and i can tell u it's even worse. grrhhhh!

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